Come on!………Help me out here…….Geez!*

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Well, I have a grip! All of you who work in the customer service field, I hope you know what that means! Some of you who have decided to go into that profession, need to take Customer Service 101 class! You guys do not even know the basics! How did you ever get hired? What I mean is this. If you work for a department store and are assigned a certain area of that store to cover, that means you LEARN what items are in that area when you are just standing around, so when I come up to you later on that night and ask you where the “socks” are….you can show me! Do not look at me and say, “Uh. I don’t know. I think over there.! Then you proceed to walk in the other direction! That my friends, is not good customer service! The way I figure it, I am not to blame that you are working at a job you are not too thrilled with, you are! If you do not like it….get another job….but NOT in customer service!

Believe in Yourself;

Luisa Doraz